Using Social Media to Measure Consumer Feedback of Providers

More than 40% of consumers say that information found via social media affects the way they deal with their health. Patients are also using online reviews to make decisions about which providers, hospitals, or medical facilities they will use. These types of data can no longer be ignored.

This Provider Advisor Article addresses:

  • Where CAHPS surveys fall short on patient experience
  • Introduction of Provider Social Index Profiles with real-time physician analysis
  • Benefits of implementing provider social index reporting functionality into your health system
Provider Social Index Profile

Download the Article

Share with your Colleagues